CHELSEA season ticket holders face the prospect of missing Saturday's Premier League opener against Crystal Palace at Stamford Bridge.
The Blues announced that sections in the Matthew Harding Lower Stand are incomplete and will have to remain closed until further notice while they work round the clock to fix them.
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Fans affected by this development are guaranteed a refund based on the ticket and membership they have acquired.
A statement from the club read: "In the event that we cannot complete these seats those affected season ticket holders will receive a pro-rata refund for the match plus a refund of any reasonable pre-booked travel costs.
"Affected members will receive a full refund, plus a refund of any reasonable pre-booked travel costs.
"In addition, after discussions with the Fans Forum and several supporter groups, affected season ticket holders and members will also receive a complimentary ticket to one of the first three home Champions League Group stage games this season.
"Those affected supporters will be contacted next week regarding the process for redeeming this."
Chelsea confirmed that works on The Shed Upper and Lower Stand are complete.
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The areas most at risk are the Matthew Harding Lower blocks 8, 9, 14, 15 and 16.
A definitive confirmation on which seats are affected will follow on Friday at 3pm ahead of the weekend's Premier League clash with Palace.
The club added: "We sincerely apologise for this situation, we should have done better.
"We have tried everything possible to avoid it, but due to the bespoke nature of the fittings we have no alternative but to wait and see if the supplier can meet our manufacturing and fitting deadlines."
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