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Uber & Lyft Drivers In Virginia Admit To Scamming Customers By Manipulating Fares!

Some Uber and Lyft drivers at Reagan National Airport in Arlington, Virginia are ripping off customers!

According to a report from ABC-affiliate WJLA-TV, drivers in the area are manipulating fares in response to alleged low wages from the rideshare companies.

Essentially, the employees turn off Uber/Lyft for a minute or two to trick the system into thinking there are no drivers available, creating a price surge. When the fare is increased, the drivers turn their apps back on so they can charge more from travelers.

According to one driver:

“Uber doesn’t pay us enough, what the company is doing is defrauding all these people by taking 35-40 percent.”

A different employee revealed:

“They are taking all this money because there’s no system of accountability.”

One worker even disclosed how they execute their plan:

“All the airplanes we know when they land. So five minutes before, we turn all our apps off all of us at the same time. All of us we turn our apps off. They surge, $10, $12, sometimes $19. Then we turn our app on. Everyone will get the surge.”

The unidentified individual added:

“Someone is standing by that corner. I stand by this corner and the other one stands at this corner and we say turn the app off and then go online… When we find out what the highest surge is, that’s when we say everybody on. And that’s when everybody gets paid what we think we should be getting paid.”

The employee also noted that all Uber and Lyft drivers in the area are in on the scheme.

“It’s like we work as a family, like a team together. Like as a team. We do it. Every night. We do it again. We drop off, come back again, it’s a routine. We do it to 12 o’ clock.”

Despite making more money, the drivers say they feel guilty for their alleged scam. However, because Lyft and Uber allegedly keep reducing their pay, the employees say they have no choice but to allegedly cheat.

When the publication reached out comment, Lyft responded:

“Lyft takes any allegations of fraudulent behavior very seriously as it violates our community guidelines and can lead to deactivation from the Lyft platform. Lyft drivers’ hourly earnings have increased 7% over the last two years, and they have earned more than $14B since we launched. Over 75% drive less than 10 hours a week to supplement existing jobs. On average, Lyft drivers earn over $20 per hour. We know that access to flexible, extra income makes a big difference for millions of people, and we’re constantly working to improve how we can best serve our driver community.”

Uber added:

“At Uber, we work to ensure the reliability of our service for our riders and drivers. This behavior is neither widespread or permissible on the Uber platform, and we have technical safeguards in place to help prevent it from happening.”

However, Drive United, an organization that informally represents ride share drivers, also released a statement, seemingly in favor of the alleged fraudulent tactic:

“For years, our wages have been declining, resulting in many drivers being unable to afford health insurance or to feed their families. Just last week, drivers in Washington, D.C. and around the world protested to demand a living wage from rideshare corporations. With that demand still unanswered, it should surprise no one that drivers are finding ways to work together within Uber and Lyft’s terms to make enough money to cover their basic needs. We encourage the media to look deeper into Uber and Lyft’s unsustainable business model and the difficulties drivers face every day.”

Thoughts?

Image via ATP/WENN.]

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